Developing a B2C spin-off brand for an associated corporate land law company. This organization operates primarily in a B2B space with projects in the field of land law, real estate, and dispute resolution. A distinct brand with a new name was created to address a different audience – individuals and private entrepreneurs.
The Back Story
Attorneys have been on the market for many years, servicing long-term clientele. Despite the significant and successful legal cases and competitive value the lawyers did not invest in promotion, hence the low awareness of their capabilities on the market. The goal is to fill the gap in legal marketing and promote the firm services online and offline.
Smartiee proposed to create a brand story that would tell current and new customers about the company, its values, services, and experience. Using our brand strategy framework we conducted an in-depth study, created and successfully implemented a rebranding strategy.
Smartiee did a SWOT-analysis to identify the firm's strengths, weaknesses, opportunities, and threats and define further directions for development. We conducted competitor analysis, SEO analysis, and collected client and clients and deal data in all practice areas.
We created a website in soft, restful colors for better readability of the content and to increase visitor's average time on page.
Slogan & Case Study
All the matters that lawyers cover (criminal law, family law, dispute resolution) are private. This value is expressed in the slogan: "Trust when it matters."
The company's most valuable asset is its experience. We adopted matter of fact tone of voice to demonstrate the potential to resolve cases. We collected information from the arbitration proceedings directory and composed a report highlighting the facts - transaction amount, duration of the case, defense strategy and the results.
To introduce the rebranded law firm to the market Smartiee organized PR campaign pegged to the five-year anniversary of the office. Our work included a series of articles for the media and social networks, arranging a photo session, distribution of the press release. As a result, we achieved dozen of publications in legal media outlets and industry-specific groups in Facebook, more than 3,000 target users reached, 200+ social media engagements.
01 Brand Strategy
Naming & Customer satisfaction survey
New brand for a property law firm
We conducted CSS in order to obtain customers feedback on service satisfaction and test the hypothesis of changing the company's name. Our review uncovered possible incorrect associations about the existing title "Soldatkin, Zelenaya and Partners". We had to create a new name that relates to the old one because of an existing trademark.
Agency proposed a list of titles satisfying the following requirements: attractive, easy of use, easy to remember, correct voicing, compliant with market positioning. We decided on "SZP Law Boutique", an abbreviation of the founders' names. Prior client survey revealed that clients appreciate the flexible approach and support on various matters - both business-related and personal. A word 'boutique' underlines the ability to serve clients within a defined list of practices on a turn-key basis.
02 Brand Style and Identity
Luxury, with monograms and ampersands (the "&" sign).
03 Brand Platform and Story
04 Website Development
SZP customers are private individuals and corporate entities - each with their unique set of needs. To reflect this, we have divided the services in the drop-down menu into two categories - for individuals and companies. This allowed us to use more keywords to maximize SEO-promotion and improve usability by reducing time to find the right information.